Your Privacy Matters

Rankly.AI (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and what rights you have in relation to it.

1. Who We Are

Rankly.AI is a GEO & SEO analysis platform operated by OnLesBz. If you have any questions about this policy, you can contact us at privacy@rankly-ai.com.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide directly

• Account registration: email address, first name, password (hashed).
• Website analysis: the URL(s) you submit for analysis.
• Payment information: handled entirely by Stripe — we never store your card details.
• Communications: messages you send us via email or contact forms.

2.2 Information collected automatically

• Usage data: pages visited, features used, session duration, referring URL.
• Device & browser data: IP address, browser type, operating system, language settings.
• Cookies and similar technologies: see section 5 below.
• Analytics: we use Google Analytics to understand how visitors use our service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Rankly.AI service.
• Process payments and manage your subscription via Stripe.
• Send transactional emails (account confirmation, password reset, invoices).
• Respond to your support requests and inquiries.
• Analyse usage patterns to improve our product.
• Comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

• Contract performance: to provide the service you signed up for.
• Legitimate interests: to improve and secure our platform.
• Consent: for optional cookies and marketing communications.
• Legal obligation: to comply with applicable laws.

5. Cookies

We use the following types of cookies:

• Essential cookies: necessary for the service to function (authentication, session management).
• Analytics cookies: Google Analytics to measure traffic and behaviour (anonymised IP).
• Preference cookies: to remember your settings (e.g., billing preference).

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the service.

6. Third-Party Services

We share data with trusted third parties only as necessary:

• Stripe: payment processing. Governed by Stripe's Privacy Policy.
• Google Analytics: website analytics. Data is anonymised.
• Hosting providers: cloud infrastructure used to deliver our service.

All third parties are contractually bound to handle your data securely and only for the specified purpose.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymise your data within 30 days, except where retention is required by law (e.g., financial records for 7 years).

8. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the data we hold about you.
• Rectification: request correction of inaccurate data.
• Erasure: request deletion of your personal data (“right to be forgotten”).
• Restriction: request that we limit the processing of your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.
• Withdraw consent: for any processing based on consent, at any time.

To exercise any of these rights, contact us at privacy@rankly-ai.com. We will respond within 30 days.

9. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

10. International Transfers

Your data may be processed in countries outside the EEA. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data in accordance with GDPR.

11. Children's Privacy

Rankly.AI is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. The “last updated” date at the top of this page indicates when the policy was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: privacy@rankly-ai.com